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Multiple Choice Questions

What does it refer to here I It involves communication between people who are neither in the same de...........

Management (RBI) Communication

What does it refer to here?

I) It involves communication between people who are neither in the same department nor on the same level of organizational structure.

II) It is the least used channel of communication.

III) It generally takes place when members cannot communicate effectively through other channels.

(1 Marker)

This questions was previously asked in

RBI Grade B Phase 2 Exam (2022)

View All RBIB Previous Year Papers

Downward Communication

Upward Communication

Horizontal/Lateral Communication

Crosswise/Diagonal Communication

Informal Communication

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Explanation:

This question is from the chapter “COMMUNICATION”. As I said in previous questions, ‘types of communication’ is an important topic. By just reading the options you can have an idea of what these options are trying to convey. For instance, Downward communication signifies something going down, it could be any order, instructions, etc., by a supervisor to a subordinate. and that is how you can use the elimination method. Here just by reading the option one can have a sense that it is crosswise/diagonal communication. The trick is to be conceptually clear with the topics and use the elimination method whenever required.

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