Consider the following statements regarding Grievance Appellate Committee GAC It will examine user c...........

Science Affairs Information Technology

Consider the following statements regarding Grievance Appellate Committee (GAC)

It will examine user complaints regarding unsatisfactory grievance redressal by social media intermediaries.
Social media intermediaries can appeal against GAC’s order in the High Court or Supreme Court within 30 days of the order.

Select the correct statement.

1 only

2 only

Both

None

The Ministry of Electronics and Information Technology recently launched the Grievance Appellate Committee (GAC) portal under the IT Rules, 2021.

About Grievance Appellate Committee (GAC)

The GAC was one of the provisions in the recently amended Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
GAC will look into user complaints regarding unsatisfactory grievance redressal by social media intermediaries.
Three such bodies have been constituted of professionals from various fields.
Each GAC will comprise three government-appointed, full-time members, including a chairperson.
Any user aggrieved by a decision of a platform's Grievance Officer can appeal to the GAC within 30 days of the receipt of communication from the Grievance Officer.
The Committee has to dispose of the appeals within 15 days of receiving them.
GAC’s decisions will be binding on the intermediary.

GAC portal

The GAC will be a virtual Digital platform that will operate only online and digitally — wherein the entire appeal process, from the filing of the appeal to the decision thereof, shall be conducted digitally through the new portal.

Hence only statement 1st is correct.

Report error

Submit Error