GMR Airports Infrastructure Limited is proud to announce that its subsidiary, Delhi International Airport Limited (DIAL), has been honored with the prestigious Airport Service Quality (ASQ) Airport Experience Award, 2024, for Best Airport Over 40 Million Passengers in the Asia-Pacific region.

• This exceptional achievement marks the seventh consecutive year that Delhi Airport has been recognized for its commitment to excellence in customer service.
• The ASQ Awards, presented by Airports Council International (ACI), are globally regarded as the gold standard in airport experience.
• They recognize the world’s best airports for the quality of their customer service, as rated by the passengers themselves.
• The ASQ program is the only global benchmarking initiative that measures passenger satisfaction while they are physically at the airport, with over 400 airports worldwide participating in the program.
• The awards are based on comprehensive, impartial feedback from passengers, offering in-depth insights into the customer service experience at airports.