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Passage: Mr. Murthy is the chairman of a leading business organisation. He grabs all possible opportunities and leads the organisation by example and trust. He always motivates his team and introduced a number of motivational schemes like:
He realises that satisfied and secured employees can best focus on organisational success. He ensures hiring competent people for various jobs. Every employee is required to undergo training, their jobs are well defined, and regular feedback is provided so that their long-term interest is also served.
In order to keep an eye on employee performance, a strategic decision was introduced that all communication must be recorded and filed in the office. He has also devised various ways to know the reactions of employees on different policies and decisions. As a result, employees are highly motivated, goals are achieved, and the organisation is growing.
"All communication must be recorded and filed in the office"
Which type of communication is best described in the above statement?
Lateral communication
Informal communication
Grapevine communication
Formal communication
Communication in an organisation can be formal or informal.
The statement "All communication must be recorded and filed in the office" clearly shows that the communication is official and documented, which means it follows the organisational rules and structure.
Reason: Formal communication is always recorded and maintained for reference, ensuring clarity and transparency in business operations.
By: AARTI ProfileResourcesReport error
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