Gurugram tops state in CM Window redressal :

1. Gurugram district has topped in the disposal of complaints on CM Window even though it stands at seventh position on the redressal of issues highlighted on social media.

2. The complainant can know the status of the complaint made on CM Window and higher authorities at the state headquarters can also keep an eye on the disposal of these complaints as they review progress from time to time. With a score of 83.25 on parameters like complaint acknowledgement rate, redressal percentage, time taken to redress, Gurugram has left behind all other districts.

3. Similarly, with a score of 88 points, Gurugram district is ranked seventh in the state in the redressal of complaints sent to the Chief Minister through social media like Facebook and Twitter.Three platforms are available to the masses to make complaints and get their problems resolved. These include CM Window, Social Media Grievances Tracker and District Public Relations and Grievance Redressal Committee, where grievances are recorded and tracked in a systematic way.

4. The complainant can know the status of the complaint made on CM Window and higher authorities at the state headquarters can also keep an eye on the disposal of these complaints as they review progress from time to time. Government appeal to everybody to highlight public interest issues rather than personal problems to make this more effective.

5. The Deputy Commissioner further announced that the district administration had opted to send e-invite and e-notices for all meetings including the grievance committee meeting.

About Gurugram :

Gurgaon, officially named Gurugram, is a city located in the northern Indian state of Haryana. It is situated near the Delhi-Haryana border, about 30 kilometres (19 mi) southwest of the national capital New Delhi and 268 km (167 mi) south of Chandigarh, the state capital. It is one of the major satellite cities of Delhi and is part of the National Capital Region of India. As of 2011, Gurgaon had a population of 876,900.

Gurgaon has become a leading financial center in India after Mumbai and Chennai. The city's economic growth story started when the leading Indian automobile manufacturer Maruti Suzuki India Limited established a manufacturing plant in Gurgaon in the 1970s.Today, Gurgaon has local offices for more than 250 Fortune 500 companies. Gurgaon is categorised as very high on the Human Development Index, with an HDI of 0.889 (2017), which is also the highest in India.