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The main task of this level of management is to determine the overall organisational objectives and strategies for their realisation.
Operational management
Middle level management
First line managers
Top level management
- Operational Management (Option 1): Focuses on day-to-day operations and tasks within the organization. They ensure that business operations run smoothly and efficiently.
- Middle Level Management (Option 2): Acts as a link between top-level and operational managers. They implement plans created by top management and ensure they are carried out by operational staff.
- First Line Managers (Option 3): Directly manage frontline employees. Their main task is to oversee day-to-day activities and report to middle management.
- Top Level Management (Option 4): Responsible for setting the strategic direction and overall goals of the organization. They make decisions regarding the future and long-term success.
Your Answer: Option 4 - Top level management
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