When a conflict arises between two employees what first step might a leader take ........

Management ( Phase -I & II) Leadership

When a conflict arises between two employees, what first step might a leader take?

Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation

Step back and encourage employees to resolve the conflict themselves- so they will learn how to resolve conflicts on their own and handle future issues

Step out of the “field of action’’ for a moment, to gain insights into the nature of the conflict.

None of the above

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Explanation:

The leader’s role in managing conflict can have a significant impact on how they are resolved within the workplace or organization. A common trait of leader is they are able to build teams that work well together and help to set the tone for the organization.