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Which of the following is the best step a leader can take when employees express concerns about a rumored change within the organization?
Reassure employees that everything is going to be all right and that the company upper management is working to develop an effective plan
Invite employees to express their concerns and shares ideas to help ease the stress they are feeling and to empower them to work together to contribute toward a shared solution
Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior managers time to develop an effective plan.
All of the above
Bringing people together to plan and execute change is critical. Successful leaders worked across boundaries, encouraged employees to break out of their silos, and refused to tolerate unhealthy competition. They also included employees in decision-making early on, strengthening their commitment to change. Unsuccessful change leaders failed to engage employees early and often in the change process.
By: Vikas Goyal ProfileResourcesReport error
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