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A system of control that focuses on improvements in the system rather than on the way that employees perform to accomplish improvement and maintenance of a product or service is called:
total quality control.
total quality management.
stable system.
statistical process control.
Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
By: lavanya loomba ProfileResourcesReport error
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