Which of the following banks has been ranked first among public sector banks in the implementation o...........

Which of the following banks has been ranked first among public sector banks in the implementation of reforms agenda, as per latest BCG-IBA report?

OBC

SBI

PNB

BOB

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Explanation:

The BCG-IBA report titled ‘EASE Reforms for Public Sector Banks’ has measured the performance of each Public Sector Bank (PSB) on140 objective metrics across six themes, including customer responsiveness, credit off-take, and digitization. As per report, the Punjab National Bank(PNB) with a score of 78.4 out of 100 has been ranked first in the EASE (Enhanced Access & Service Excellence) index, followed by BoB (77.8), SBI(74.6), Oriental Bank of Commerce (69), Canara Bank (67.5) and Syndicate Bank (67.1). PNB has shown strong performance inparameters such as customer responsiveness, responsible banking, credit off-take and financial inclusion.