The National Consumer Day is observed on December 24, every year in India. On this day, the President has given his assent to the Consumer Protection Act, 1986.

Theme of the Day

The National Consumer Day 2021 is being observed under the theme “Tackling Plastic Pollution”.

World Consumer Rights Day

The World Consumer Rights Day is observed on March 15, every year.

Consumer protection act 2019

The Consumer Protection Act 2019 was passed by Parliament, in August 2019. This act came into force in July 2020, replacing the Consumer Protection Act, 1986. The Act led to the establishment of  Central Consumer Protection Authority (CCPA) for promoting, protecting, and enforcing the rights of consumers.

Consumer Rights in India

The Consumer Protection Act provides 6 basic rights to the customers:

1. Right to Safety
2. Right to be Informed
3. Right to Choose
4. Right to be Heard
5. Right to Seek redressal and
6. Right to Consumer Education.