Salesforce Global Digital Skills Index 2022

India scored the highest place in Sales Force Global Digital Skills Index, 2022. The index was created comparing 19 countries. The index was calculated based on the readiness of the citizens in learning new digital skills and employee sentiments. Of all the countries, India had the highest readiness score. India scored 63 out of 100.

How was the index calculated?

The index was calculated based on a survey. The survey asked questions to more than 23,500 workers in all the 19 countries.

Key findings

60% of the Indians are equipped with digital resources. Only 25% of the respondents in India believe that advanced technological skills are must at workplace. Only 39% of Indians believe that their work place had advanced digital marketing skills. More than half of the respondents wanted to learn new skills, mainly to progress in their career. Younger respondents were more confident. They had ambitious goals of learning new skills.

Global Performance

The average digital readiness was 33. Three major skill gaps were identified. They were workforce skills, leadership skills and generational skill gaps. These skill gaps are creating huge impact on the GDP of the countries.

Way forward

According to the index, India is create 1,3 million jobs by 2026. Also, India will generate 66.4 billion USD of new business revenue by 2026.

About Salesforce

It is a software company. It is headquartered in San Francisco, California. It provides Customer Relationship Management services. In 2007, the company was criticised for phishing attacks. It was founded in 1999 by a former Oracle executive Marc Benioff. It was founded as a  software as as service company.