To begin with the Ombudsman scheme for NBFCs 2018 was made operationalized for all deposit accepting...........

Economic and Social Issues Monetary and Fiscal Policy

To begin with, the Ombudsman scheme for NBFCs 2018 was made operationalized for all deposit accepting NBFCs and based on the experience gained, the Scheme would be extended to include the remaining identified categories of NBFCs. It was initially being introduced at the four centers viz. _______________________ for handling complaints from the respective zones, so as to cover the entire country.

Bengaluru, Pune, Kolkata and Chandigarh

Chennai, Kolkata, Mumbai and New Delhi

Chennai, Kolkata, Pune and New Delhi

Bengaluru, Darjeeling, Nashik, Chandigarh

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Explanation:

As on date, four NBFC Ombudsman have been appointed with their offices located at Chennai, Kolkata, New Delhi and Mumbai. For redressal of grievance, the complainant must first approach the concerned NBFC. If the NBFC does not reply within a period of one month after receipt of the complaint, or the NBFC rejects the complaint, or if the complainant is not satisfied with the reply given by the NBFC, the complainant can file the complaint with the NBFC Ombudsman under whose jurisdiction the branch/ registered office of the NBFC falls.