Kotak Mahindra Bank becomes first bank in India to allow video KYC

Kotak Mahindra Bank has introduced the video-KYC facility for customers opening savings account on Kotak 811 platform.
With this, Kotak Mahindra Bank has become the first Indian bank to offer video-based “zero-contact” onboarding service.
RBI has introduced the notification regarding Video-based KYC in January 2020. With Video KYC, verification of documents, signature are completed via a video call with a representative from the bank without any physical interface.