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The role of government is changing from a controller to an enabler but still is responsible for providing certain services to the citizens, just like an organization is responsible for managing a value chain that leads to output. The use of Information technology can make the provision of services to the citizen more efficient and transparent and can save costs and lead to a higher level of efficiency. Thus the e-governance has come up as a new buzz world in the service delivery mechanism of the government. E-Governance is in essence, the application of Information and Communications Technology to government functioning in order to create ‘Simple, Moral, Accountable, Responsive and Transparent (SMART) governance.
The goals of e-Governance are:
E-Governance facilitates interaction between different stake holders in governance. These interactions may be described as follows:
This new paradigm focuses on the use of information technology to bring public services to the doorsteps of citizens and businesses on the basis of revolutionary changes in institutional structures, procedures and practices that would transform the relationships between our three levels of government, businesses and citizens.
By: Abhishek pratap Singh ProfileResourcesReport error
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