With respect to ldquo RBI rsquo s Integrated Ombudsman Scheme 2021 rdquo consider the following stat...........

Economic Affairs Types of Banks and Banking

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With respect to “RBI’s Integrated Ombudsman Scheme, 2021 ”, consider the following statements:

1. It is a quasi-judicial authority created to resolve customer complaints against the banks.

2. The Ombudsman is a senior official appointed by the Ministry of Finance.

3. It covers all types Non-Banking Financial Companies as well as digital transactions.

Which of the statements given above is/ are correct?

1 only

1 and 2 only

1 and 3 only

1, 2 and 3

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Explanation:

Explanation:
RBI’s Banking Ombudsman Scheme:

The Reserve Bank - Integrated Ombudsman Scheme, 2021 was launched on 12 November 2021. The Scheme integrates the existing three Ombudsman Schemes of RBI,

The Banking Ombudsman Scheme, 2006;
The Ombudsman Scheme for Non- Banking Financial Companies, 2018, and
The Ombudsman Scheme for Digital Transactions, 2019, realizing „One Nation One Ombudsman?

Quasi-judicial authority created to resolve customer complaints against the banks.

Covers all types of banks (Including deposit taking and non-deposit taking NBFCs, with assets of more than Rs. 100 crores).

The Ombudsman is a senior official appointed by the RBI.