Consider the following statements with respect to Consumer Protection Act 1986 1 The Act is largely ...........

Indian Polity Fundamental Rights

Consider the following statements with respect to Consumer Protection Act, 1986

1. The Act is largely punitive and preventive in nature but not compensatory.

2. It gives six basic rights to consumers including the Right to Safety, Right to Redressal and Right to Education.

3. The act provides for quasi-judicial bodies called consumer courts for adjudicating on cases related to violation of consumer rights.

4. The complaints to Consumer Courts are made free of cost and do not require services of a lawyer.

Which of the above statements is/are correct?

1,3 and 4 only

2 and 3 only

1,2 and 3 only

All of the above

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Explanation:

First statement is incorrect because it provides compensation; so it is compensatory in nature.
Second statement is correct. The consumer rights recognised under the provision of Consumer Protection Act, 1986 are:
1.The right to be protected from all kind of hazardous goods and services
2.The right to be fully informed about the performance and quality of all goods and services
3.The right to free choice of goods and services
4.The right to be heard in all decision-making processes related to consumer interests
5.The right to seek redressal, whenever consumer rights have been infringed
6.The right to complete consumer education
Third statement is correct. The act provides for quasi-judicial bodies called consumer courts for adjudicating on cases related to violation of consumer rights.
Fourth statement is incorrect. It is not compulsory that it will be free of cost as the complainant has to deposit a fees commensurate to the compensation sought under the act. There is no need to engage a lawyer or any other pleader and consumer can himself or through his representative file and represent his complaint.