Consider the following statements with respect to the Citizen Charter 1 The provision of implementat...........

Governance Issues Citizen Charter

Consider the following statements with respect to the Citizen Charter:

1.The provision of implementation of Citizen Charter only covers the Central Government departments dealing with service delivery.

2.The Citizen's Charter is not legally enforceable and, therefore, is non-justiciable.

3.Cabinet Secretary provides guidelines for formulation and implementation of the Charters as well as their evaluation.

Which of the above statements is/are correct?

1and 2 only

2 and 3 only

2 only

All of the above

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Explanation:

Citizen's Charter initiative not only covers the Central Government Ministries/ Departments/ Organisations but also the Departments/ Agencies of State Governments and UT Administrations. Various Departments/ Agencies of many State Governments and UT Administrations have brought out their Charters. Department of Administrative Reforms and Public Grievances in Ministry of Personnel, Public Grievances and Pensions, Government of India, in its efforts to provide more responsive and citizen-friendly governance, coordinates the efforts to formulate and operationalise Citizen's Charters in Central Government, State Governments and UT Administrations. It provides guidelines for formulation and implementation of the Charters as well as their evaluation.