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Context: There is a need to enhance the efficiency of Police using technology. This article highlights the necessity of adopting the technology driven service delivery mechanism by the police.
Implications of inefficient Police
Firstly, delays in settlement of criminal, labour and civil disputes.
Secondly, the social implications can be seen from the report, “Crime in India 2019”, published by the National Crime Records Bureau.
Why is there a need for technology to enhance the efficiency of police?
Overburdened police: Along with prevention and detection of crime and maintenance of law and order, police stations in India undertake numerous daily tasks.
Ease of business: the procedures are non-transparent and timelines are often blurred which encourages corrupt practices.
Time-bound delivery of services: The India Justice Report (IJR) 2020 has studied the e-portals of various state police organisations that provide citizen-centric services.
Ease of use: the language of e-portals needs attention.
E-governance: it can reduce the burden of police officers.
More Investment: The IJR 2020 audit confirms that states need to invest more resources to upgrade their e-portals for providing basic services to the citizens.
States can take up a crucial service delivery mechanisms.
To transform India maximum information and services through portals have to be provided within specified timelines. An efficient and well-oiled criminal justice system not only helps citizens but helps a country politically, socially and economically.
By: Shubham Tiwari ProfileResourcesReport error
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