Explanation:

Mental health rehabilitation helpline (Kiran Helpline service) was launched in September 2020 by the Social Justice and Empowerment (SJE) Ministry.

• The 24/7 helpline offers early screening, psychological first-aid, psychological support, distress management, mental well-being, psychological crisis management services and referrals to mental health experts.
• It is operated by 81 front-line professionals, apart from volunteer psychiatrists, clinical and rehabilitation psychologists.

Hence option 2nd is correct.