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Cora, that was recently seen in news is, a
Digital human prototype to help customers with banking queries
Ancillary branch of Quora that expands on the encyclopaedic content of the website
New initiative of Alphabet Inc. to search for extra-terrestrial intelligence
Recently launched satellite of Space X that runs entirely on solar energy
Royal Bank of Scotland (RBS) has recently hired a ‘digital human’ Cora on probation to have conversations with customers and help them out with banking queries. The digital teller answers simple questions on getting a mortgage or what to do if a customer loses their card. The AI-driven personality can answer more than 200 banking queries. Cora, which is undergoing advanced testing as part of a pilot program at RBS, could even be used to train members of staff, Hanley said on Wednesday. The RBS experiment is the latest by an industry trying to adapt to changing customer behavior, rapid technological change and the threat posed by new entrants.
By: kamaljeet kaur ProfileResourcesReport error
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