With reference to Centralized Public Grievance Redress and Monitoring System CPGRAMS consider f...........

Governance Issues Service delivery

With reference to Centralized Public Grievance Redress and Monitoring System(CPGRAMS), consider following statements

It was created by the Department of Administrative Reforms & Public Grievances for addressing the grievances of general public.
The system has been designed in-house by the National Informatics Centre team.
Prime Minister of India is the supreme head of the public grievances.

Select the correct statement.

1&2 only

2&3 only

1&3 only

All of the above

It was created in June 2007 by the Department of Administrative Reforms & Public Grievances for addressing the grievances of general public.
Under this public grievance mechanism any citizen of India can raise their problems, grievance or bto the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
The system has been designed in-house by the National Informatics Centre team and has a telephonic feedback feature also. Prime Minister of India is the supreme head of the public grievances.

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