Explanation:

Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services. To properly execute on TQM methods, the entire organization needs to operate as a single unit in the pursuit of excellence.The first step for implementing any new system is an honest assessment of the organization as it is today. Implementation of TQM is something that has to be applied to the current structure of the organization; there is no step-by-step guide that will tell you how to do it for your business. Each business is unique and requires its own approach, but the core tenets of TQM can guide each decision. Then, you can proceed with these areas of opportunity.