Explanation:

Human factors is concerned with understanding and managing the capabilities and limitations of people. It is the application of scientific knowledge and principles – as well as lessons learned from previous incidents and operational experience – to optimise health, safety, well-being, overall system performance and reliability. Clearly, we can’t change the human condition, but we can design activities, plant, processes and procedures in such a way that takes into account human imperfections.
Human factors addresses what people are being asked to do (the Work and its characteristics), who is doing it (the People and their competence) and where they are working (the Organisation and its attributes). It offers the possibility for delivering the next step change in improved safety performance, as well as improving environmental, quality and business performance.