Explanation:

Verbal Communication: Oral communication is the most used form of communication done with words. Verbal communication is nothing but words that come out of our mouth to convey a message or idea via sound. The various modes of verbal communication are face-to-face discussions, presentations, intercom, messages delivered on phones, telephonic conversations, radio, transistor, skyping or video chatting, speeches, interviews, etc.
Conversation management skills are essential for small business owners and managers who handle much of the burden in such areas as company/customer presentations, employee interviews, giving speeches, and conducting meetings. For verbal communication to be effective, it should be clear, relevant, tactful in forming phrases and tone, concise, and informative.

Presentations or conversations that have these factors included usually bear good fruits. Unclear, inaccurate, or inconsiderate business communication, on the other hand, can waste valuable time, alienate employees or customers, and damage business reputation.