Explanation:

From early on in their careers, people are often taught to put emotions to one side when dealing with colleagues. Feelings of frustration, disappointment or even anger are discouraged by leaders who want a harmonious workplace with no disruptions. But new research suggests that encouraging people to bottle up their emotions – whether good or bad – can hinder them and their organisation.  

Michael Parke, Assistant Professor of Organisational Behaviour at London Business School, believes organisations with workers who feel comfortable and safe about expressing their true feelings tend to be more productive, innovative and creative. His paper ‘The Role of Affect Climate in Organizational Effectiveness’ explores how preventing staff from saying what’s really on their mind can stop companies from achieving their strategic goals.