Explanation:

Mediation can be defined as a process by which a third party brings together the parties or groups having conflicts amongst them not only to Iron out the conflict between them but also to find out a better solution or a specific proposal for putting an end to the concerned conflict or disputes through negotiations. Mediation takes place with the consent of both the parties. The mediator is rightly described as 'confidential advisor and 'Industrial Diplomat. He performs a messenger service or Job for the concemed parties without Imposing his own pressure upon them. The main aim of mediation is always to find out solution to the existing conflict/dispute by bringing about a voluntary agreement. Mediation intends a positive and affirmative action by some third party to bring about a settlement of industrial disputes. It encourages the concerned parties to arrive at a decision without any force or orders from the mediator.His job is to bring the parties at the conflicts/ disputes together in his presence and by formulating the suitable and substantive proposals for resolving the conflicts