You are a Departmental Head and your department has suffered a significant employee theft As you are...........

Decision making and Interpersonal Skills Decision making

You are a Departmental Head and your department has suffered a significant employee theft. As you are conducting an enquiry into it, a subordinate becomes emotional to a point of crying. How would you handle the situation?

Tell the subordinate that you are his/her friend and will help him/her through the situation

Ask the subordinate whether he/she would like to take a break before continuing with the enquiry interview

Ask the subordinate if he/she has any information regarding the thefts

Tell the subordinate that it is in his/her best interest to confess

Explanation:

Correct answer is (a). Show him the loaylty and friendly nature 'Tell the subordinate that you are his/her friend and will help him/her through the situation'.