Read the following situation:

Ajay, a student in Prof. Mehta’s class, decides to challenge a grade. When he arrives at the Prof’s office, he launches into a rehearsed, detailed story about not having enough time to study because he was sick with flu. He avoids making eye contact with the Prof. and does not pause to allow the Prof. to react until he has finished his entire memorized speech. As he finishes his last sentence, “I know that you have a policy on make-ups, but I think I have an extenuating situation.” He looks up to meet the Prof’s eyes and raises the pitch level of his voice so that his statement almost becomes a questions.

Ajay efficiently regulated the interaction to: