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Recently, Yamini purchased a pack of dog food for her pet. It was nowhere mentioned on the pack that it had to be mixed in lukewarm water in order to ensure easy digestion. Therefore, Yamini kept serving the food to her pet by mixing it in cold water. As a result, her pet fell ill and had to be hospitalised. Identify the right of consumers being ignored by the company marketing the pet food.
Right to consumer education
Right to information
Right to choose
Right to be heard
- Right to consumer education: This means consumers should have access to information and programs that guide them on making informed and safe purchasing decisions.
- Right to information: This is about consumers having access to the facts and knowledge they need to make informed choices. In Yamini's case, the lack of information on the pet food packaging about mixing it with lukewarm water for proper digestion breaches this right.
- Correct Answer: Right to information
- Right to choose: This ensures consumers can select from a variety of options, allowing for competitive pricing and quality.
- Right to be heard: This gives consumers the assurance that their interests will be considered in government policy decisions and seeks to ensure fair treatment in the marketplace.
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