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A popular nationalised bank has been fined ?8 lakh by the country’s highest consumer court, National Consumer Disputes Redressal Commission (NCDRC), for not sharing complete insurance policy details with a customer. The bank has been ordered to pay the full amount as compensation to the customer. Identify the right of consumers being violated in the given case.
Right to be heard
Right to seek redressal
Right to information
Right to safety
- Consumers have certain rights to ensure their protection and fair treatment in the marketplace. Understanding these rights helps consumers make informed decisions.
- Right to be heard: This grants consumers the opportunity to voice grievances or complaints about products or services and have those concerns considered.
- Right to seek redressal: This right allows consumers to receive a fair settlement of grievances, including compensation for misrepresentation or inferior services.
- Right to information: This ensures consumers have access to essential information about products and services they purchase, including details like terms and conditions, costs, and quality.
- Right to safety: This right protects consumers from hazardous products and services.
By: santosh ProfileResourcesReport error
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