Lakhan, an expert in the area of Financial Management, sent an e-mail to his subordinate Thomas about a new project for a client in France. Though, the mail was in English, a language known to Thomas, he was not able to understand the actual meaning of many words used in the mail. He was also not a specialist in the field of Financial Management. Not only this, some portions of the mail were translated from French to English in such a manner that many mistakes crept in, causing different meaning to the message

(a) Identify two specific barriers to communication in Lakhan’s e-mail.

(b) State any two measures which can be taken by Lakhan to overcome the barriers identified in part (a)above to improve in future the effectiveness of his communication.