Consider the following statements about the Champions Portal 1 It is a single window grievance redre...........

Indian Economic System(CSC) Industry

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Consider the following statements about the Champions Portal:

1. It is a single-window grievance redressal portal for Micro, Small & Medium Enterprises (MSME).

2. It was launched by the Ministry of Commerce and Industry.

Choose the correct code:

1 only

2 only

Both 1 and 2

Neither 1 nor 2

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Explanation:

• Champions Portal is a single-window grievance redressal portal for Micro, Small & Medium Enterprises(MSME). Hence statement 1 is correct. • The CHAMPIONS stands here for the Creation and Harmonious Application of Modern Processes for Increasing Output and National Strength. • It is created in a Hub & Spoke Model. • The hub-and-spoke model is a transportation or distribution system that uses a central hub or node as a focal point for the movement of goods, people, or information to and from various spokes or peripheral locations. • Hub is situated in New Delhi in the Secretary MSME’s office. • Spokes will be in the States in various offices and institutions of the Ministry. • It was launched on June 1, 2020, by the Ministry of Micro, Small & Medium Enterprises. Hence statement 2 is incorrect. • The Champions 2.0 Portal will now incorporate AI-driven chatbots. • It will be available in 11 languages, including Hindi, Gujarati, Bengali, and Kannada. • The portal will also have a real-time feedback mechanism for its analysis.